USA Regency Limousine Policies

The total cost of service is to be collected at the beginning of service. Overtime will be billed at the prevailing rate. All overtime will be billed in 1-hour increments. Client waives any and all claims of liability, loss, injury, damage, or theft. No hanging out of the sunroof is permitted. Doing so will result in immediate termination of service and no refunds will be provided. Smoking is also not allowed in the limousines. Client agrees to maintain full legal behavior during the time of service.

Client accepts full liability for client, client's guests, and/or client affiliations. Client is responsible for any and all damages to the vehicle. Damages will be charged as follows: $350 vomiting, $550 each cigarette burn, $350 gum/glitter on the carpet, $50 each broken/missing glass. USA Regency Limousine cannot be held responsible in any way for traffic conditions, flight delay, mechanical difficulty, or any other unforeseen circumstances.

Client authorizes USA Regency Limousine to charge the credit card on file at the time of booking and agrees that if service is canceled for any reason prior to or during the service that no refund will be issued, no exceptions. If service is terminated early, no refund will be issued, as all fees are deemed earned when paid.

Limousine rental is made by client with full acknowledgment and agreement to the following terms & conditions:

USA Regency Limousine requires a major credit card to process reservations.

All online reservations must be made at least 72 hours prior to the pick up time. For shorter notices please call our office at (877)770-6770.

From the dates of April 27th to June 9th there are 6 hours minimum during evenings of both Fridays and Saturdays.

Airport pickups: Additional charges may occur for waiting time for arriving flights. There is no extra charge for the first 15 minutes of delay. After 15 minutes there is an extra $10.00 charge for every 15 minutes of waiting time. For all arriving flights, meet your driver at the gate or at the baggage claim area. To avoid a no-show fee please do not leave the airport before calling the office for assistance. The number is: (877)770-6770. A $10 surcharge will be applied to any trip before 5:00am or after 12:00am and certain designated holidays.

No possession, sale or consumption of any type of narcotics or illegal drugs is permitted. Violations will result in immediate termination of contract and services and forfeiture of all paid deposits and fees for service.

While we are happy to let you bring compact discs, videotapes and other personal items, USA Regency does not take responsibility for items that are left in the vehicle during or after completion of the limorental service.

Limousine rentals made by a minor under the age of (18) eighteen must have this agreement signed by either a parent or legal guardian over the age of (18).

All vehicles are quoted subject to availability at the time of booking. Rates are subject to change without notice. A deposit of 25% of the total amount is required at the time of booking and is nonrefundable. The balance is due at the time of the service.

USA Regency Limousine reserves the right to change the limousine or the color of the vehicle at its own discretion.

Extra charges: Most packages are all-inclusive, however if there are any extra service charges it will be highlighted in your rental contract.

Multiple Stops: Stops during your service should be prearranged before the service starts. Due to the size of our vehicles our drivers need to know all stops in advance. These precautions are for the safety of each passenger as well as the vehicle. Unscheduled stops are at the driver's discretion.

Max Capacity: Drivers are not authorized to exceed the number of passengers stated on your contract. This is in violation of state law and insurance guidelines.

Alcohol Policy: No alcohol beverages will be stocked or permitted in vehicles with passengers under the age of 21 without a legal guardian present. Consumption of alcohol by a minor is never tolerated under any circumstance. Alternative beverages are available upon request for additional cost.

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